PRIVACY POLICY

Last updated: 4 September 2026

1. About us

JSAC Clothing is a clothing brand operated by J’s Sports Agent Consultancy Ltd, a company registered in the United Kingdom (Company Number 14323892).

For the purposes of data protection law, J’s Sports Agent Consultancy Ltd is the data controller responsible for your personal information.

If you have any questions about this Privacy Policy or how we use your personal information, you can contact us at:

Email: clothing@jsac.co.uk

2. What information we collect

When you purchase from JSAC Clothing, contact us or interact with our website, we may collect information including:

  • Your name

  • Billing and delivery address

  • Email address

  • Telephone number, where provided

  • Order and purchase information

  • Payment-related information

  • Information you provide when contacting us

  • Information relating to returns, refunds or customer service enquiries

  • Technical information about your use of our website, including IP address, browser and device information, where applicable

We do not need or intend to collect sensitive personal information through the JSAC Clothing website.

3. How we use your information

We use your personal information where necessary to:

  • Process and fulfil your orders

  • Arrange delivery of your purchases

  • Process payments and refunds

  • Communicate with you about your order

  • Deal with customer service enquiries

  • Process returns and exchanges

  • Maintain records of transactions

  • Improve and maintain our website and services

  • Meet our legal and accounting obligations

  • Prevent fraud and protect the security of our website and customers

Where you have separately agreed to receive marketing communications, we may also use your email address to send you information about JSAC Clothing, products, launches and offers.

You can unsubscribe from marketing communications at any time.

4. Our legal basis for using your information

Depending on the circumstances, we rely on one or more of the following legal bases:

Contract: We need to use certain information to process and fulfil an order you have placed with us.

Legal obligation: We may need to retain or use information to comply with legal, accounting or regulatory requirements.

Legitimate interests: We may use information where it is reasonably necessary to operate, improve and protect our business, provided this does not unfairly affect your rights.

Consent: Where required, we will ask for your consent, for example for certain marketing communications.

5. Payment information

Payments made through the JSAC Clothing website are processed using our third-party payment processing services.

We do not generally have access to or store your full card number or payment security information.

Payment providers process payment information in accordance with their own privacy policies and security requirements.

6. Who we share your information with

We may share relevant personal information with trusted third parties where necessary to operate JSAC Clothing, including:

  • Website and ecommerce service providers

  • Payment processors

  • Delivery and postal providers

  • Email and communications providers

  • Professional advisers where necessary

  • Government, regulatory or law-enforcement authorities where legally required

We only share information where there is a legitimate reason to do so.

7. How long we keep your information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, dealing with returns and refunds, maintaining business and financial records, resolving disputes and meeting legal obligations.

Different types of information may therefore be retained for different periods.

When information is no longer required, we will take reasonable steps to securely delete or anonymise it.

8. Keeping your information secure

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Cookies and website analytics

Our website may use cookies and similar technologies to allow the website to function correctly, remember preferences, understand how visitors use the website and, where applicable, support marketing and analytics.

Some cookies may be provided by third-party services used by our website.

Where required by law, we will ask for your consent before using non-essential cookies.

You can manage or disable cookies through your browser settings and any cookie controls provided on our website.

10. Your data protection rights

Depending on the circumstances, you may have rights under UK data protection law including the right to:

  • Request access to the personal information we hold about you

  • Ask us to correct inaccurate or incomplete information

  • Ask us to delete your personal information in certain circumstances

  • Ask us to restrict how we use your information in certain circumstances

  • Object to certain uses of your information

  • Request certain information in a portable format

  • Withdraw consent where we rely on consent to process your information

To exercise a relevant right, contact us at clothing@jsac.co.uk.

We may need to verify your identity before responding to certain requests.

11. Complaints

If you have concerns about how we use your personal information, please contact us first at:

clothing@jsac.co.uk

You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.

The latest version will always be published on this page.